Improving your customer relationships is the ideal strategy for anyone who wants to expand their business while lowering costs. Marketing experts are unanimous in saying that it is far more economical to keep loyal customers (that is, to maintain an … Read More
Customer Service and Relationship Building are your primary currency for making deals happen. Turning prospects into leads, leads in customers, and customers in loyal partnerships. Any success can only be complete with a good relationship, but every day, many companies … Read More
Summer Holidays are coming! Have you considered outsourcing your inbound calls (Reception)? Outsourcing is the process of delegating a company’s business process to third parties. Benefits to you include access to low cost labour, and improved quality of service. Advantages … Read More