Your Business Process Outsourcing Partner

Welcome to OceanConnects

Seamless Customer Experience, Business Process Management and Technology solutions for leading, trusted brands across Ireland and beyond

Multilingual Help Desk

Welcome to OceanConnects, where we pride ourselves on offering Multilingual Help Desk services to help businesses connect with customers from diverse linguistic backgrounds. As a leading provider of call centre solutions, we understand the importance of effective communication in delivering exceptional customer support.


  1. Customer Support in Multiple Languages: Whether your customers speak Spanish, French, Japanese or any other language, we have you covered. Our multilingual agents are proficient in a wide array of languages to meet diverse needs.

  2. Technical Assistance: Resolve technical issues and provide troubleshooting support in customers’ preferred languages. Our agents have the expertise to handle a range of technical queries, ensuring swift resolutions.

  3. Order Processing and Tracking: Assist customers in placing orders, tracking shipments, and managing returns seamlessly in their native languages. We streamline the process to ensure accuracy and customer satisfaction.

  4. Product Information and Queries: Provide detailed product information, answer questions, and address product-related concerns in multiple languages. Our agents are trained to be product experts, ensuring that customers receive accurate and helpful information.

  5. Appointment Scheduling: Simplify appointment booking and management for customers in their preferred languages. Our agents handle scheduling, confirmations, and reminders to ensure a smooth and hassle-free experience.

OceanConnects is your trusted partner in delivering exceptional multilingual help desk services. With our expertise, cultural sensitivity, and commitment to customer satisfaction, we help you bridge language gaps and build strong relationships with customers worldwide.

Contact us today to learn more about how OceanConnects can enhance your customer support with our Multilingual Help Desk solutions.

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