Oceanconnect’s vision : revolutionising customer service through AI
OceanConnects, a leading Call Centre Company, is excited to announce its vision for the future –…
Improve your Social Media management for your business needs in 2023
How to improve your Social Media management for your business needs in 2023 As a…
Voicemail or SMS Messaging for your Business
Have you ever considered Voicemail or SMS Messaging for your Business? Have you ever considered…
How to Help Your Agents Sound More Confident on the Phone
How your agents speak to callers at your call centre can be just as important…
Try Our New Virtual International Phone Numbers
Because a local touch makes all the difference You are an Ireland-based business, but your…
OceanConnects Named All-Ireland Call Center Of The Year 2021
The All-Ireland Business Foundation has honoured OceanConnects with All-Ireland Call Center of the Year 2021.…
Setting Virtual Sales Appointments
Setting Virtual Sales Appointments Recent events made it clear that we cannot always schedule appointments…
3 accreditations for 2020 !
This year, OceanConnects has been awarded the coveted Business All-Star Accreditation, EU Business and Corporate…
OceanConnects – Business All-Star Accreditation 2019 !
Last week, OceanConnects has been awarded with the coveted Business All-Star Accreditation. It is an…
OceanConnetcts Telemarketing Tool
A key service within our company is B2B Telemarketing. The Telemarketing can be delivered on…
The key to success in business? ‘Handling rejection’
US ambassador to Ireland Edward Crawford addresses entrepreneurship event in Dublin – Key to success…
Advantages of working with a Virtual Secretary
The virtual assistant profession is going from strength to strength. It also lets your business…
Ways to Improve Your Customer Relationship
Improving your customer relationships is the ideal strategy for anyone who wants to expand their…
New Data Protection Rules
Are you aware of the new Data Protection Rules? As of 2018, a new law…
Multilingual | Bringing your e-commerce to a global level
If you are planning to expand your e-commerce reach to another countries, multilingual capabilities are…
Tips to increase sales
Everybody wants to sell more. That’s a fact. However, increasing sales becomes a new challenge…
Reasons Why your Company Needs Phone Service
We live in a time when having a fixed phone, for many, seems to be…
Learn the 10 steps to open your own business
Setting up a business is not an easy task. Willpower, persistence, creativity and money are…
Advice on how to improve your customer service
Customer Service and Relationship Building are your primary currency for making deals happen. Turning prospects…
7 reasons to outsource this Summer!
Summer Holidays are coming! Have you considered outsourcing your inbound calls (Reception)? Outsourcing is the…