Established in 2004, OceanConnects is a Call Centre which operates out of Dublin headquarters.
We provide high-quality outsourced communication solutions to small, medium, or large enterprises in Ireland and Overseas. Our services are based on 7 methods of contact and communication. These are call centre services, bulk voice message, helpdesk support, email support services, SMS, live chat support services and social media monitoring. All our services are also available with multi-lingual capabilities.
We afford our clients cutting-edge, state-of-the-art technology, along with highly skilled personnel and industry best practices. Consequently, clients are free to focus more on growing their core business. OceanConnects commits to meeting your requirements and fulfilling our brief (or SLA) efficiently and professionally. Your business will thrive and reach its goals without compromising on customer service, budget demands, or time-consuming restructuring. We are honored to have received recognition from Prestige Awards 2021/22 for our high standards, effective communication, and commitment to our clients.
Your Outsourcing requirements will be carefully analysed to ensure you only receive the best for your Business and a customised solution (with room for enhancement) will be created specifically for your business environment.
Is to build strong customer relationships and strategic partnerships through quality services, resulting in exceptional outsourcing value.
Our future depends on assisting our customers and clients in achieving their targets. We are proactive, and use a flexible approach, making it possible to deliver results and exceed expectations. We offer expert knowledge and practical solutions, and we always deliver on our promise due to our extreme staying power and target driven ability.
Whether in Business to Business or Business to Consumer communications, OceanConnects analytical and proactive operation style enables us to envision our clients’ requirements; identify and allocate the resources; and then deliver a wide range of call centre services, making us the ideal choice for your business needs.
Check out our solutions
We provide communication solution for both Business to Business and Business to Consumer markets
Send customised voice messages to reach thousands of customers with a click of a button – and at the same time fit into your business model.
We take your inbound calls and make your telemarketing outbound calls for and on behalf of your company and ensure that your customer relationship excels.
We use a flexible approach to develop practical solutions that work for your business.
Excellent opportunities for all business from Sole Traders, Start-ups, SMEs, IT Help Desk Solutions and the list go on…